Shipping & Returns

Shipping Information

We can send your order anywhere within The United States (Lower 48). All our items are Shop packed for safe delivery. We ship all products by USPS unless otherwise needed. This usually takes between 1 to 5 working days depending on the delivery service in the destination area.

We normally ship our products within three business days unless requested otherwise. If we are unable to dispatch your order within three business days we will contact you and advise you of the expected dispatch date.

Please check your delivery address carefully as we will not be responsible for delivery to an incorrect address. The customer shall be responsible for the cost to resend a parcel that is returned because of an incorrect address.



If an order has been dispatched by courier and is not received or if an item is received and it is either damaged or faulty, a return claim MUST be filed with the carrier first then notify us with within 3 days from date of delivery of goods.

Once An Item Has Been Used It Can Not Be Returned - This Is For Health And Legal Reason.

DO NOT Return anything Without Instructions From The Yellow Sub Smoke Shop.

Email details of your claim to Customer Service

The following options will then be made available:

1. Replacement: If possible, a replacement will be sent, subject to availability.

2. Credit: If no replacement is available, a credit will be offered to the full amount of the purchase price.

3. Refund: If a refund is required, it will be provided according to the original payment (i.e. if payment was made on Visa, the Visa will be credited. If the item was purchased by direct credit, the debited account shall be credited).

Returns are not accepted due to a change of mind, so please choose carefully.
Exchanges will not be permitted.


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